Nautica Lee Consulting  ·  Est. 2024
Social media Email Websites Client management

Get back to running
the business you love.

I take care of your social media, inbox, website and client follow-up, so the parts of your business that weigh on the back of your mind are already done.

What I offer Get in touch

Most of my clients come to me with the same problem; the work that brings in money is getting done, and everything around it isn’t. Posts go up late or not at all, emails sit unanswered for days, leads live in a notes app, and the website is either ten years old or doesn’t exist, so the link goes to a Facebook page instead.

I’d love to chat to see how I can help your business, here’s a quick preview of what I could do for you:

Ongoing

Monthly

  • Social media management

    A content calendar, captions, scheduling, comment and DM replies, and a short report at the end of each month, on whichever platforms your customers actually use. Written by a person, not ChatGPT, so your posts won’t read like the other three thousand ads in the feed that all open with “In today’s fast-paced world.”

  • Email and inbox

    Daily sorting and replies in your voice, plus a newsletter if you have a list or want to start one.

  • Client and inquiry management

    Every inquiry answered within one business day. From there I handle the quotes, follow-ups, bookings and onboarding, and you get a tracker you can open any time to see where things stand.

  • Website management

    Hours, prices, photos, new pages and small fixes, kept current. I also keep an eye on the hosting and domain renewals, because a lapsed domain is how a lot of small business sites disappear.

  • Marketing

    Launches, promotions, collaborations and giveaways, handled from start to finish.

  • Admin

    Invoices chased, appointments booked, vendors called back, and whatever else has been sitting on your list for a month.

Project Based

One Time

  • Website design

    A simple, current site for businesses that have none, or a rebuild of one that hasn’t been touched in years. Clear services, hours, contact details and a way to book, instead of a Google listing or a Facebook page doing the job.

  • Logo and brand materials

    Logos, business cards, signage and whatever else you hand out or hang up, designed to match each other. The final copies and editable originals are included in my cost.

  • Brand building

    Positioning, tone of voice, visual direction and templates, written down in one place for the day you hire someone else to do the posting.

  • Systems setup

    Trackers, templates, a CRM and an inbox that makes sense, built in the tools you already use. Notion, Canva, Google Workspace, Meta Business Suite and QuickBooks are the ones I see most, and I’ll learn whatever you’re on if it isn’t one of those.

  • Partnerships and collaborations

    Offers from other businesses, markets, events and sponsors, read, negotiated and tracked in one list. This can be added to a monthly package or as a one time project.

Not sure where to start? Give me a quick overview of your pain points and I’ll let you know where I can help. :)

My process

  1. You email me or fill in the form, and I get back to you within 48 hours.

  2. We talk for about 30 minutes about your business and what you’d like off your list.

  3. I send a short written quote. If you have a budget in mind, tell me on the call and I’ll scope the work to fit it. Monthly work runs month to month, and projects have a set price and a set date.

  4. The first week is setup, which means logins, a one-page tone guide and trackers. After that, you mostly don’t have to think about it. You get a weekly update and a monthly report.

Nautica O’Neill Founder Est. 2024

I started this in 2024 after watching small business owners carry too much. They opened the shop or started the practice because they were good at the thing itself, and then the posting, the emails and the follow-ups crept in and took over their evenings. They could do that work fine. They just never had a clear stretch of time to do it well.

That’s the part I can take off your plate! I set up simple trackers and templates and then run them week to week, writing in your voice and treating your customers the way you would. Anything I build is documented and yours to keep, and if something is outside what I do well, I’ll say so and point you to someone who does it.

Nautica

Tell me what you need done.

I’ll get back to you as soon as I can.

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